Terms and Conditions
Our committment to you:
We at Driving Sensation are dedicated to helping you and your family to enjoy your special day in a safe but fun environment. We will supply you with the best suitable cars and expert instructors available for your expereience whilst also delivering value for money.
Your committment to us:
You must take your experience before the expiry date on the voucher. Advance booking is required. We usually need at least 6 weeks notice, more in peak times. Once you confirm your experience date, we reserve the car and instructor for that day. If you later wish to cancel you will be in breach of contract and therefore we are entitled to retain any monies paid. By calling our booking line on 0191 251 4443 up to 3 weeks prior to the event it may be possible to move your experience to another date subject to a £30 administration fee. Once there are less than 3 weeks to go to your event date we can not change your experience date. Please leave plenty of time for your journey to the circuit and arrive 30 mins before your experience is due to start. Once you arrive at the circuit you will be asked to sign a Participant Declaration form which asks you to confirm that you are fit and able to participate in the chosen activity and that you hold a full current driving licence which entitles you to drive in the UK. You must also produce your voucher which entitles you to the experience (unless already sent to us earlier by post).
Delivery of vouchers:
Once your experience is paid for, your welcome letter and gift voucher will be sent to you by Royal Mail First class post.
Driving Sensation is happy to offer a refund within 14 days of purchase subject to an administration charge of £30 on return of the voucher purchased as long as a date has not already been booked. Once a date has been booked for the experience it can not be refunded. After 14 days no refund will be available although if you have booked a date you may be able to transfer your experience to a different date with more than 3 weeks notice, subject to a £30 administration fee.
Adverse weather conditions:
Sometimes due to reasons beyond our control (eg. adverse weather conditions) we may have to cancel or suspend certain experiences on safety grounds. If this happens we will make every effort to run the experience later that day or on the next available day. Driving Sensation can not be held responsible for any costs incurred in the way of travel/accomodation. We will contact you on the telephone number you provide to inform you of any events being cancelled wherever possible.
Sometimes due to reasons beyond our control (eg.mechanical breakdown) we may have to cancel or suspend your activity. If this happens every effort will be made to fix the problem as soon as possible and continue the experience. If this is not possible an alternative experience on that day will be offered or we will re book you in on the next available day. Driving Sensation can not be held responsible for any costs incurred in the way of travel/accomodation.
Prices and description of activities:
All prices and descriptions of experiences are correct at the time of going to press but Driving Sensation reserve the right to increase or decrease prices at their discretion. This will not affect the use of any vouchers already purchased (eg, a Ferrari Experience voucher is still valid for a Ferrari experience regardless of any subsequent change in price)
Height/ weight restrictions:
As a guideline we suggest all drivers should be a maximum of 6ft 5 inches tall and weigh no more than 19.5 stones.
Participant declaration form:
(All drivers must sign this on arrival before taking part in the event) I agree to take part in the above activity which I understand can be dangerous. I agree to keep indemnified Driving Sensation, their officials, instructors, representatives and agents and any other persons using the facility, from claims of damage to property or myself or passengers however caused. I declare to the best of my knowledge and belief I possess the standard of competence necessary for this activity.
I declare to the best of my knowledge and belief I am physically able to participate in the activity and I do not suffer from any permanent or temporary illness or disability that may affect my ability to take part. I am not currently taking drugs which may interfere with my ability to take part in this activity, and I am not under the influence of alcohol. I will not consume any alcohol from the time I sign this form until the completion of my activity.
I accept that no claim can be made against Driving Sensation in respect of the unavailability of the circuit for whatever reason.
I agree to listen to the briefing and all instructions given by my instructor and act on the advice given to me. I understand that accidents can happen which may be caused by my driving, which could result in me being liable for the first £2000 of damage. I understand that opting for the accidental damage waiver at £20 will exempt me from liability for the cost of repairs unless the cause of damage is deemed to be deliberate or due to reckless driving in which case I would be liable for the damage caused.
Spectators are welcome to attend but young children must be accompanied by an adult at all times. No dogs are permitted (except guide dogs). Refreshments are available on the day and there will be pay on the day activities available (eg. extra drives/ passenger laps)
Pictures and description:
Photographs used in all promotional activities are to illustrate each experience. The exact cars are subject to availability. (eg. First Drive does not always take place in a mini, we also use Ford Fiesta, Ford Focus and corsa etc as described on the First Drive page)
Please come prepared for all types of weather. Drivers please wear sensible flat soled narrow footwear as the pedals in some of the cars are very close together. Helmets will be provided where necessary.
Due to the weather conditions our Driving experiences are run from March until November each year.
We can supply a replacement if your gift voucher is lost for an admin fee of £30.00.
Drivers name changes:
The gift voucher can be transferred to a different driver for an admin fee of £30.00.
You can extend your voucher for a fee of £30.00 for 3 months, but you must call within the 10 months validity of the voucher. We cannot extend a voucher that has expired.
As these experiences are run at a different venue, once you have booked a date and time for your experience you then agree to abide by the terms and conditions of the venue which may differ slightly from those mentioned above.